Terms and conditions

As of 2009, Croatia has implemented a Law on real esatate business. Every realtor had to comply with the Law in order to get the valid licence. In addition to numeruos requirements (suitable business premises, full time employed and specially educated agent, insurance against professional liability), the Law requested from every realtor to have detailed general terms and conditions in written, representing both rights and liablilites of agency and its customers - buyer and sellers.

By the Law, all documents (including representation contracts) must be written in Croatian (other languages are optional), so we would like to outline the most important facts from our general terms and conditions in English.

1. Representation contracs signed between the agency and its clients (buyers/sellers as the principals) must be delivered either by registered post, fax, email or personally. All other information can also be transmitted and exchanged over the phone.

2. All property descriptions and price/availability lists are given in good faith. We strive to make changes on time upon receiving relevant information, but we can´t guarantee for any omissions caused by the third parties. Please see our Disclaimer section for details.

3. Content of the representation agreement is known only to us. We do not distribute or reveal inside information to anyone. An exception may relate to the Court warrants and restrictions implemented in the Law on money-laundry prevention.

4. Commissions are payable when the Principal (buyer/seller) receives or pays the contrated amount as per sale-purchase agreement. No sale/purchase means no commission.

5. An exception to rule nr. 4 relates to non-refundable deposits paid/received. If the sale-purchase agreement fails, but the deposit is kept by the Principal, we keep the right to charge only a part of the commission, the contracted percentage of which relates to the amount of the deposit kept by the Principal.

6. An exception to rule nr. 4 relates also to the situation where our representation agreement is cancelled by the Principal, but the Principal still concludes the sale-purchase agreement with the buyer/seller originally presented by us, and the conclusion of which would not happen if our work had not been involved.

7. We cover all ongoing marketing expences and choose how to advertize in the most efficient way. If there will be unexpected expences, we will notify you in advance and ask for your approval prior charging. We do not have hidden costs. Distant viewing trips (applicalble mainly to islands) may be subject to a viewing fee that covers expences for the petrol and ferry. Those expences are fully refundable from the commission.

8. Our typical agreements are not of exclusive nature. It means you can sell/buy with the assistence of another realtor or on your own. Of course, this does not apply to the clients originally presented by our agency. If an exclusive intermediation is agreed, we will notify you of your rights and liablities in details.

9. Buyers commission equals to 3%+VAT of the final sale-purchase price agreed and paid/received. Sellers commission equals to 2%+VAT of the final sale-purchase price agreed and paid/received. Commissions are payable as per invoices issued.

10. In case of disputes, a Court in Split is appointed. We accept legal liabilities for the transactions for which the representation contracts are signed directly with our agency. Law on real estate business and Obligatory relations act are in force for all other issues not covered with the general terms.

General terms (in Croatian) » Representation agreement (Buyers) » Representation agreement (Sellers)